Discrepancy Model
Here are the three instructional goals:
1. Learners will be able to install the hardware of their Linksys wireless router.
A. Remove hardware from box.
B. Plug appropriate cords into appropriate ports.
2. Learners will be able to secure their wireless routers with WEP security mode.
A. Go through the security settings.
B. Set up a user name and password.
3. Learners will be able to connect to their wireless router signal with their PC.
A. Go through network settings.
B. Connect to wireless signal automatically.
*All of the above criteria should be done within an hour and with zero errors.
To help determine whether or not these goals are being met, we conducted a direct observation of a SME (Subject Matter Expert). This allowed us to collect data and form a checklist to use while observing our test audience.
The checklist is a procedure that has a range of twenty-six objectives. Each objective has a check box by it. The evaluator puts a check in the box by the objective if the learner completes the task. If the learner fails to complete the task, the evaluator will leave the box unchecked. When the learner is done, they have to have all of the objectives completed to show that they know how to successfully set up a wireless router. If they even have one error, or box unchecked, then it shows that evaluator that the learner doesn’t fully understand how to set up a wireless router.
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We conducted a direct observation on five WIU students. Some of them lived off campus, and some of them lived on campus. All of the students finished within the alloted amount of time, but not one student, besides the SME, finished the task.
The goals stated above should be done within one hour and with zero errors. We found that no one person that we observed could finish the project. The average success rate for the objectives is 30%. Obviously, the SME completed all the objectives giving them a 100%. This leaves us with a 70% gap on completing objectives and a 100% gap on finishing the task. With those results, it is obvious that people could use help setting up a wireless router.
The most important gap to address is our only gap. Students can not complete the objectives therefore they can not complete the task at hand. Our goal is to make the 100% failure gap into 100% completion rate.
Based on the results of the direct observations conducted with five WIU students, the most appropriate way to reduce the gap is by designing and developing instruction project. Most of the students had a lack of prior knowledge with wireless routers. With effective instruction, we can teach the students how too set up a Linksys wireless router, with out any errors and within one hour.
Given a linksys wireless router, a compatible windows computer, and a high speed internet connection, the learner will be able to set up a wireless router within one hour without any errors.
The goals are listed under the needs assessment.
A. Characteristics of the teachers or trainers
The only teacher/trainer in are learning environment is the administrator of the computer having the hardware installed on. The administrator has to be capable of reading instructions given to them by the manufacture of the router. The level of experience the administrator has with wireless routers can range from experienced to inexperienced but for this project we are going with inexperienced.
B. Existing materials
The existing materials for this learning environment are the instructions that came with wireless router. The instructions come in English and Spanish but for this project we will only involve the English section to cut down the work load. These instructions include pictures of the installation software and step by step procedures on how to set up the router for a computer with XP software.
C. Hardware available
The hardware for are learning environment will consist of a computer loaded with Windows XP software, internet capability and access, a printer, a mouse, a keyboard, and finally a cd-rom drive. This drive could also be a DVD-R drive. Just some sort of CD reading capability.
D. Characteristics of the classes and facilities
The characteristics of the facility that will use this instruction will be the administrators’ home or office. So this instruction will be made for home/personal use. And will not require working cooperatively in groups. Just a manual install for one person to set up.
E. Characteristics of the organization
The characteristic of the routers manufacture is that they try to give the administrator some support with a 1-800 number for assistance or by having the user go to another web site for more technical help. That is the only characteristics you get with a wireless router and box with instructions. Not much to it.
F. Philosophy of the organization
The philosophy of the routers maker is for the user to enjoy their product and to be capable of assisting a user when possible.
The audience has a mixed gender, ethnicity, and race; however, this should not impact the instruction in any way. International students will be required to know the English language to be able to read and understand the instruction. The age of the audience will be college students; which can contain a very broad range of ages 18 to about 40 years old, since there are middle aged adults that attend college as well.
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The audience interests and motivation will be enhanced because they are unsuccessful at correctly setting up a wireless router, securing it, and connecting to the signal. This instructional tutorial will gain their attention and motivate them to learn how to achieve this correctly. Some students may desire to learn how to do this without encountering a prior problem. This instruction will also not conflict with the audiences’ beliefs or values/morals. A failure of achieving the instructional goals will be likely to be associated with lack of effort or ability from an internal locus of control perspective. To accommodate these types of learners, the instruction will be well structured.
These types of characteristics do not relate to the audience and learning task.
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